Returns & Exchanges
At Found Store, we want you to love every piece you discover; if your selection isn't quite right, we accept returns on unworn items within 30 days of delivery. Our streamlined process ensures a quick exchange or refund so you can get back to finding your perfect style.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing